Terms

1. Welcome to Master of Leads!

1.1 Introduction
Thank you for visiting the websites and associated domains of www.Master of Leads.ai (collectively, the “Sites”) and/or using Master of Leads software-as-a-service platform and the products, services, and features we make available to you as part of the platform (collectively, the “Service”). Master of Leads is the world’s leading ai powered customer relation manager. To learn more about how Master of Leads works, visit Master of Leads Website. To learn more about Master of Leads’s brand, including tone of voice, audiences, and messaging, visit our official brand guidelines.

These Terms of Service (“Terms ») govern your access to and use of Master of Leads Sites and Service. We’ve tried to keep the Terms as straightforward as possible, for example, by explaining some of the key concepts below in plain English to aid in your understanding (see the sidebar notes that all start with « Basically… »), but please note those explanations are not legally binding. If you have any comments or questions about these Terms, please email us and let us know.

1.2 Applicable Terms

Your use of the Service is subject to these Terms, as well as our Acceptable Use Policy, Global Privacy Policy, EU & Swiss Privacy Policy, Copyright Policy, and, if applicable, the Template Submission Guidelines and Master of Leads Data Processing Addendum (these documents are hereby incorporated into these Terms by reference and together with these Terms are collectively referred to as the “Agreement”). For clarity, the sidebar notes are just provided for convenience, are not part of these official Terms, and have no legal effect. As pertains to the Service, (1) the “Effective Date” of the Agreement is the earlier of the date of (a) your initial acceptance of these Terms (or Updated Terms, as applicable) and access to the Service through any online provisioning, registration, or order process; or (b) the effective date of the first Order Form between you and Master of Leads referencing this Agreement; and (2) the “Term” of the Agreement shall be as of the Effective Date until you terminate your Account and/or the expiration or termination of the last outstanding Order Form. As used herein, “Order Form” means the Master of Leads ordering document governed by this Agreement that is signed by Master of Leads and you and specifies the products or offerings procured by you. Notwithstanding the foregoing, for the avoidance of doubt, as pertains to the Sites, these Terms remain in full force and effect as of the Last Modified date above.

Please read this Agreement carefully and make sure you understand it. If you do not understand the Agreement, or do not accept any part of it, then you are not permitted and may not use the Service.

IF YOU ARE USING OR ACCESSING THE SERVICE OR ANY RELATED Master of Leads OFFERINGS AS AN EMPLOYEE, CONTRACTOR, OR AGENT OF A CORPORATION, PARTNERSHIP OR SIMILAR ENTITY, THEN YOU MUST BE AUTHORIZED TO SIGN FOR AND BIND SUCH ENTITY IN ORDER TO ACCEPT THE TERMS OF THIS AGREEMENT, AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO DO SO AND SHALL BE LIABLE TO Master of Leads FOR ANY VIOLATIONS UNDER THE AGREEMENT BY YOU OR SUCH ENTITY. THE RIGHTS GRANTED UNDER THIS AGREEMENT ARE EXPRESSLY CONDITIONED UPON ACCEPTANCE BY SUCH AUTHORIZED PERSONNEL.

SECTION 17 OF THESE TERMS CONTAINS PROVISIONS THAT SHALL GOVERN ANY CLAIMS THAT THE PARTIES MAY HAVE AGAINST EACH OTHER, INCLUDING WITHOUT LIMITATION A MANDATORY ARBITRATION PROVISION.

1.3 Who is Who

The Sites and the Service are provided by Durden&Burton LTD, a Bulgarian corporation located at 68 Rayko Daskalov Street – 4000 PLOVDIV (inclusive of our Affiliates, collectively referred to as “Master of Leads”, “we”, “us”, or “our”).

As used in the Agreement, “You” means the individual or entity you are accessing the Sites or using the Service on behalf of. As used in the Agreement, Affiliates means, with respect to a party, an entity that directly or indirectly controls (e.g., subsidiary), is controlled by (e.g., parent), or is under common control with (e.g., sibling) such party; and the term “control” (including the terms “controlled by” and “under common control with”) means either: (a) ownership or control of more than 50% of the voting interests of the subject entity; or (b) the power to direct or cause the direction of the management and policies of an entity, whether through ownership, by contract, or otherwise.

2. Your Account

2.1 Eligibility

The Service is available only for individuals aged 13 years or older or the digital age of consent in your country, if older. If you are age 13 or older but under the age of 18, or the legal age of majority where you reside (if that jurisdiction has an older age of majority), then you agree to review these Terms with your parent or guardian to make sure that both you and your parent or guardian understand these Terms and you agree to have your parent or guardian review and accept these Terms on your behalf. If you are a parent or guardian and are agreeing to these Terms for the benefit of a child over the age of 13 (or the digital age of consent in your country, if older), then you agree to accept full responsibility for that child’s use of the Service, including all financial charges and legal liability that they may incur. We may, in our sole discretion, refuse to offer the Service to any person or entity and change the eligibility criteria for using the Service at any time. The right to access the Service is revoked where these Terms or use of the Service is prohibited or to the extent any offer, sale, or provision of the Service conflicts with any applicable law, rule or regulation.
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You must be at least 13 years old (and have your parent’s permission if you are under 18) to use Master of Leads.If you use Master of Leads on behalf of your business, you are representing that you are authorized to agree to these Term on its behalf.
2.2 Signing Up

To access and use the Service, you must register for an account with Master of Leads (“Account”). To complete your Account registration, you agree to provide us with complete and accurate information and to keep that information current so that we can communicate with you about your Account. We may need to send you notices about important updates (like changes to these Terms or our Privacy Policy), or to inform you of legal inquiries we receive about your use of the Service so you can make informed choices in response. We encourage you to provide your own (or your company’s) contact and billing details, including your valid, current email address, as we may use it to identify and determine the actual and true owner of the Account and/or User Content (as defined below). Master of Leads reserves the right to reclaim usernames on behalf of businesses or individuals that hold legal claim or trademark to those usernames.
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You need to sign up for an Account to use Master of Leads. Choose a plan that works for you or for your company (if you’re authorized to act on their behalf). If you set up an account through another service like Google, it’s OK for us to use your information as provided by that service.We may send you occasional emails about Master of Leads updates or your account.
2.3 Primary Email Address

You acknowledge that Master of Leads will use the email address you provide upon creating an Account or as updated by you from time to time as the primary method for communication with you (“Primary Email Address”). You must monitor the Primary Email Address you provide to Master of Leads and your Primary Email Address must be capable of both sending and receiving messages. Your email communications with Master of Leads can only be authenticated if they come from your Primary Email Address.
2.4 Your Responsibility for Your Account

Please safeguard your Account and make sure others don’t have access to your passwords and/or other authentication credentials (e.g., your Primary Email Address). You are responsible for taking all steps to ensure that no unauthorized person shall have access to your Account or Primary Email Address. If anyone other than yourself accesses your Account, they may perform any actions available to you and make changes to your Account and User Content. You agree that Master of Leads shall have no liability for any loss or damage resulting from your failure to maintain the security of your Account information. You agree to immediately notify us of any unauthorized use of your Account or password. If we believe your Account has been compromised, we may suspend or disable it until such time that the matter has been resolved.
2.5 Disputes

If there is a dispute about Account or User Content ownership, we reserve the right to determine ownership based on our reasonable judgment in our sole discretion, whether or not an independent investigation has been conducted. However, if we cannot make such a determination, we reserve the right to not intervene in the dispute, suspend any Account(s) involved in the dispute, and/or take down User Content until the parties disputing such ownership reach a resolution, without liability to you or to any other party. We may request documentation (e.g. government-issued ID, trademark certification) that may assist us in determining ownership. Below is a non-exhaustive set of factors we will consider when determining proper ownership:

2.5.1 Master of Leads will consider the owner of an Account as the person or entity who has access to the Primary Email Address for such Account.
2.5.2 Master of Leads will consider the owner of User Content as the person or entity who has access to the Primary Email Address for the Account under which such User Content was created.
2.5.3 For Accounts that have paid any Fees (as defined in Section 8) for any use of the Service, Master of Leads may consider the owner of such Account and/or User Content created thereunder to be the person or entity whose billing details were used to pay such Fees.
2.5.4 Notwithstanding the foregoing, if Master of Leads deems that the circumstances justify, Master of Leads shall have the exclusive right to adjudicate the ownership dispute of an Account and/or User Content in its sole discretion based on any information in its possession, including the factors set forth above.

3. Your User Content

3.1 Uploading User Content

If you have a Master of Leads Account, the Service may allow you to, among other things, publish or upload content to the Internet, including, but not limited to, website templates, blog or forum posts, images, photos, and videos. Any content you submit, post, display, or otherwise make available on or via the Service, including all Intellectual Property Rights (defined below) therein, is referred to as your “User Content.” To the maximum extent permitted by law, you agree to be fully responsible for the User Content that you create or submit to the Service and you further agree not to use the Service to create or submit any User Content that does not comply with the Agreement, including, but not limited to, Master of Leads Acceptable Use Policy. Please note that any website templates submitted to Master of Leads must comply with the Template Submission Guidelines.

For the purposes of this Agreement, “Intellectual Property Rights” means all patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals, and extensions thereof, under the laws of any state, country, territory, or other jurisdiction.
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You are solely responsible for the content you publish using Master of Leads, and by publishing any content you are confirming that the content does not violate these Terms, including our Acceptable Use Policy. Please follow our rules and don’t do anything illegal with our platform, and keep in mind that what you publish may be publicly available online.
3.2 Rights you Grant

You retain ownership of your User Content. However, in order to provide the Service to you and others we need certain rights from you, as more fully described below. You alone are responsible for any of your User Content that may be lost or unrecoverable through your use of the Service. Accordingly, we encourage you to archive your User Content regularly and frequently. We have no obligation to store, maintain, or provide you a copy of your User Content.
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When you upload content to Master of Leads, you will still own it, but we require your authorization to use it in certain ways to provide, improve, protect, and promote the Service. For example, when you upload a photo, you also are authorizing us to save it and display it on your site. We also have the limited right to feature your sites and content solely to promote Master of Leads, which you may opt out of.
3.3 License to Master of Leads

By providing User Content to the Service, you grant Master of Leads (including our third party hosting providers acting on our behalf) a non-exclusive, royalty-free, transferable, sub-licensable, worldwide right and license to use, modify, reproduce, display, and distribute your User Content on the Service for the limited purposes of operating and providing the Service to you (“User Content License”). You understand and agree that the Service is a public platform and other users may search for, see, use, and/or re-post any User Content that you make publicly available on the Internet via the Service.
3.4 Featuring your User Content and Marks

Notwithstanding the above, in our discretion, Master of Leads may choose to feature your User Content and/or your name, trade names, trademarks, logos, and other similarly identifying indicia included on your User Content (collectively, “Marks”). You hereby grant us, a non-exclusive, revocable, royalty free, worldwide right and license to display or otherwise use your published User Content or Marks for the limited purpose of Master of Leads marketing and promotional activities (e.g., we may feature your User Content or Marks on our website in our customer lists or social media accounts, etc.). You agree to waive any claims against us relating to any moral rights, artists’ rights, or any other similar rights worldwide that you may have in or to your User Content or Marks and any right of inspection or approval of any such use. All goodwill related to the use of your Marks by Master of Leads will inure to the benefit of the owner of such Marks. This Section does not affect any rights you may have under applicable data protection laws. For clarity, you can revoke the licenses to Master of Leads to use and display your User Content and/or Marks by emailing us at contact@Master of Leads.ai to notify us.
3.5 Removal of User Content by You

You may remove your User Content from and discontinue your use of the Service at any time. You must remove your User Content if you no longer have the rights required by these Terms.
3.6 Removal of User Content by Master of Leads

If any of your User Content (1) breaches the terms of this Agreement, including but not limited to the Acceptable Use Policy, or (2) causes or may cause harm to Master of Leads, our users, or third parties, we reserve the right to limit, remove, or otherwise disable some or all of such User Content in our sole discretion. We will use reasonable efforts to notify you prior to taking any such action unless we reasonably believe that doing so would: (a) breach the law or the direction of a legal enforcement authority, or would otherwise risk legal liability for Master of Leads; (b) compromise the integrity or operation of the Service; or (c) cause harm to any user, other third party, or Master of Leads.

4. Your Responsibilities

4.1 Rights to User Content

You represent and warrant that you own or otherwise have obtained and shall maintain all necessary licenses, authorizations, rights, approvals, and permissions necessary to enter into and perform your obligations or exercise your rights hereunder, including without limitation the rights to display your User Content in the manner set forth in this Agreement. You represent and warrant that your User Content, and any use of your User Content by Master of Leads as authorized under this Agreement, will not infringe, misappropriate, or otherwise violate the Intellectual Property Rights or other rights of any third party.
4.2 Compliance with Applicable Law

You represent and warrant that your use of the Service, including your User Content, shall comply with all applicable laws, rules, and regulations, including without limitation applicable privacy and data protection laws and applicable export or import controls, regulations, and sanctions.
4.3 Compliance with our Acceptable Use Policy

You represent and warrant that your use of the Service, including any User Content you create or publish via the Service shall comply with our Acceptable Use Policy.
4.4 End Users

Roles. For the purposes of this Agreement, Master of Leads is acting as a “service provider” to you, and you are a “customer” of the Service, regardless of whether you pay fees to obtain the Service. Any natural persons accessing or using your User Content are deemed your “End Users.” You agree that Master of Leads does not have a direct relationship with any of your End Users and Master of Leads is not responsible for how you process or otherwise handle any End User information. You acknowledge and agree that you are solely responsible for (1) providing any required notices and (2) obtaining all End User consents required under applicable data protection and marketing laws.
Applicable laws. You may have additional obligations under local law other than those described in these Terms, particularly if you or your End Users are located outside of Bulgaria. Such obligations may be more restrictive than these Terms. Use of the Service does not ensure compliance with such laws, nor is Master of Leads responsible for your compliance with such laws.
Security safeguards. You will use all reasonable efforts to protect information collected from End Users via your use of the Service, including any personal information obtained from unauthorized access or use of your Account. You are solely responsible for configuring and implementing security controls to properly manage and secure your website cookies, website headers, DNS configurations, and subdomains, as well all similarly related web attributes. In the event you discover that any End User information collected by you has been breached, compromised, or inadvertently exposed to non-authorized third parties, you shall notify Master of Leads promptly of such a breach or exposure including the root cause, remediation steps, and compensating controls to ensure such a breach does not occur in the future.
Security notification. You are responsible for providing any applicable notices to your End Users, third parties, or authorities under any applicable data breach notification statutes and related laws. You acknowledge and agree that you are solely responsible for any losses, personal injury, or property damage to End Users arising from or relating to your use of the Service.
Privacy. As set forth above, you acknowledge and agree that you are solely responsible for providing any required notices and obtaining all required consents from End Users in connection with your use of the Service. Your notice and consent must be compliant with all applicable data protection and security laws and regulations. Without limiting the foregoing, before collecting or using any End User information, you must provide adequate notice of the End User information you collect, how it will be used and/or shared, and obtain any necessary consents required under the applicable data protection laws and regulations. You agree to comply with all applicable data protection laws and regulations (including those applying to personal information) in connection with your access and use of the Services. You will respond to any End Users wishing to exercise their privacy rights, under the applicable law, as it relates to any information collected via your use of the Services. For example, if End Users located in certain jurisdictions may exercise a “right to be forgotten” (or “erasure”) to the information you have collected about them, you shall comply with their request as required by applicable law. For clarity, you (or, the “data controller”) are directly responsible for the End User information you instruct Master of Leads to process when you use the Service, including any information you instruct a third-party application (made available via the Service), to process. Master of Leads is not a data controller of End User information and is not responsible for responding to End Users on your behalf. To the extent Master of Leads receives a request from an End User or authority about your use of the Service, Master of Leads will notify you in compliance with or as permitted by law. To the extent that Master of Leads processes personal information of your End Users, Master of Leads does so as a “data processor” or “service provider” under applicable data protection law. If applicable, Master of Leads shall process your End Users’ personal information in accordance with our Data Processing Addendum, which is hereby incorporated by reference.
‍Notice. You agree to provide and adhere to a privacy policy for your use of the Service that: (i) complies with all applicable laws, rules, and regulations, (ii) is conspicuously displayed to all End Users, and (iii) clearly and accurately describes to End Users what information you collect (such as login information, contact form data, cookies, etc.) and how you use and share such information (including for marketing and advertising) with Master of Leads and other third parties.
4.5 Use of Software

To the extent you access or use any downloadable software components related to the Service (“Software”), such access or use shall be governed by the terms of the license agreement that accompanies the Software or is posted with the Software on the Sites where the Software can be accessed; however, if no such license agreement is made available, we grant you a limited, revocable, worldwide, royalty-free, non-assignable, non-sublicensable, and non-exclusive license to use the object code of such Software for your personal, noncommercial use in accordance with these Terms. In the event of any inconsistency between these Terms and any license agreement, the license agreement shall govern in relation to the Software.

You may not decompile, reverse engineer, or otherwise attempt to discover the source code of the Software. You do not have the right to sublicense the Service, download or modify any portion of the Service, or resell the Service. If you violate the Terms, we reserve the right to terminate your access to the Service without notice.

The Software may automatically update from time to time. These updates are designed to improve, enhance, and further develop the software and may take the form of bug fixes, enhanced functions, new software modules, and completely new versions. You agree to receive such updates (and permit us to deliver these to you with or without your knowledge) as part of your use of the Software.

5. Third-Party Services, Master of Leads E-Commerce, User Content

5.1 Third-Party Services

The Service may integrate with various third party services and applications (collectively, “Third-Party Services”) that may make their content, products, or services available to you. Examples of Third-Party Services include certain domain name registration services, social media platforms, E-Commerce Payment Processors (as defined below), and other integrations or extensions, stock images and email service subscriptions for sale via the Service and other integration partners and service providers. These Third-Party Services may have their own terms and policies, and your use of them will be governed by those terms and policies. Any information that a Third-Party Service collects, stores and processes from you or your Account will be subject to such Third-Party Service’s terms of service, privacy notice, or similar terms, and will not be subject to our Privacy Policy or Data Processing Addendum. Therefore, please evaluate and ensure you trust each Third-Party Service prior to connecting Your Site to its services. Each Third-Party Service is solely responsible for providing all support, maintenance and technical assistance to you with respect to their services (including their interoperation with your Account and User Content). When using Third-Party Services, your security is your responsibility. We don’t control Third-Party Services, and we’re not liable for Third-Party Services or for any transaction you may enter into with them, or for what they do. We may receive a revenue share from Third-Party Services that we recommend to you or that you otherwise engage via the Service. You agree that we may, at any time and in our sole discretion, and without any notice to you, suspend, disable access to, or remove any Third-Party Services and Master of Leads shall not be liable for any losses, damages, or liabilities stemming from such suspension, disabling or removal, including without limitation for any loss of profits, revenue, data, goodwill or other intangible losses, or business disruption, costs or expenses you may incur or otherwise experience as a result (except where prohibited by applicable law).
5.2 User Content; No Responsibility of Master of Leads

To the extent permitted by law, you acknowledge and agree that Master of Leads is not undertaking and assumes no responsibility, obligation or liability relating to User Content that you or any other user or third party posts or sends via the Service. Master of Leads, its successors, assigns, employees, agents, directors, officers, and stockholders (i) do not undertake or assume any duty to monitor the Service for inappropriate or unlawful content and (ii) assume and shall have no responsibility or liability which may arise from your or any other user’s User Content, including, but not limited to, third-party claims for defamation, libel, slander, infringement, invasion of privacy and publicity rights, obscenity, pornography, profanity, fraud, or misrepresentation. You agree that you are solely responsible for your User Content and the consequences of posting or publishing it, and that Master of Leads is only acting as a passive conduit and service provider for the online distribution and publication of your User Content. Notwithstanding the foregoing, Master of Leads reserves the right to take down User Content at any time in our sole discretion.

For the avoidance of doubt, we have not reviewed, and cannot review, all of the User Content published to or made available through the Service by our users or anyone else. We are not responsible for and do not necessarily hold the opinions expressed by our customers, users, content contributors, and third parties; such opinions and other statements are theirs alone, not opinions of Master of Leads. User Content created by users or third parties is the sole responsibility of such users or third parties and its accuracy and completeness are not endorsed or guaranteed. You may find certain User Content offensive, indecent, or objectionable; includes technical inaccuracies, typographical mistakes, or other errors; or violates or infringes the privacy, publicity rights, intellectual property rights, or other proprietary rights of third parties. We do not endorse any User Content or represent that any User Content is accurate, useful, or not harmful.
5.3 Links

We may provide links to third-party websites. We do not recommend or endorse the content of any third-party website. We are not responsible for the content of linked third-party websites and we do not make any representations or warranties regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such website. You expressly release us from any and all liability arising from your use of any third-party website.

6. What We Own

6.1 Master of Leads IP

Except for your User Content, all materials on or inherent to the Service, including the mini-applications that allow integrations with other applications and services (“Recipes”), the Service itself, and all Intellectual Property Rights contained therein or related thereto, including text, graphics, user and visual interfaces, photographs, trademarks, logos, sounds, music, artwork, applications, computer code and associated documentation (collectively, “Master of Leads IP”), including but not limited to the design, structure, arrangement, and “look and feel” of Master of Leads IP, is owned by or licensed to us and our licensors and is protected by copyright, trademark, and other Intellectual Property Rights and laws.

Other than as provided herein, Master of Leads does not grant to you or any user any license, express or implied, to Master of Leads IP. Except as expressly provided in the Agreement, no part of the Service or Master of Leads IP may be copied, reproduced, sold, republished, transmitted, displayed, reposted, or otherwise distributed for public or commercial purposes.

Subject to the terms and conditions of this Agreement, Master of Leads provides you with a non-exclusive, revocable license to use the Service, including the Recipes, as expressly permitted by the features and functionality of the Service and the terms of this Agreement. Master of Leads may terminate this license at any time for any reason or no reason.
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Unless otherwise noted, information published on this site constitutes copyrighted works of Master of Leads or our licensors.

Third-party information, such as data accessed through a service on Master of Leads, is subject to the copyrights of those third-party systems.
6.2 Feedback

We welcome your feedback, ideas or suggestions (collectively, “Feedback”), but you agree that we may use your non-confidential Feedback without any restriction or obligation to you, even after this Agreement is terminated. This Section does not limit or affect any rights you may have under applicable data protection laws.
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Any feedback sent to Master of Leads is owned by Master of Leads and can be used or distributed by Master of Leads in any manner and without cost.
6.3 Beta Services

From time to time, Master of Leads may, in our sole discretion, invite you to use, on a trial basis, pre-release or beta features that are in development and not yet available to all customers (“Beta Services”). Beta Services are not part of the Service, and your use of any Beta Services is entirely optional at your election. Beta Services may be subject to additional terms and conditions, which Master of Leads will provide to you prior to your use of the Beta Services. Such Beta Services and all associated conversations and materials relating thereto will be considered Master of Leads IP and subject to this Agreement. Without limiting the generality of the foregoing, you agree that you will not make any public statements or otherwise disclose your participation in the Beta Services without Master of Leads prior written consent. Master of Leads makes no representations or warranties as to how the Beta Services will function. Master of Leads may discontinue the Beta Services at any time in its sole discretion. Master of Leads will have no liability for any harm or damage arising out of or in connection with a Beta Service. The Beta Services may not work in the same way as a final version. Master of Leads may change or not release a final or commercial version of a Beta Service in our sole discretion.

7. Our Rights

7.1 Important Things We Can Do

We reserve these rights, which we may exercise at any time and in our sole discretion, and without liability or notice to you (except where prohibited by applicable law): (a) we may change parts or all of the Service and its functionality; (b) we may suspend or discontinue parts or all of the Service; (c) we may terminate, suspend, restrict or disable your access to or use of parts or all of the Service; (d) we may terminate, suspend, restrict or disable access to your Account or parts, some of, or all of your User Content; and (e) we may change our eligibility criteria to use the Service (and if such eligibility criteria changes are prohibited by law where you live, we may revoke your right to use the Service in that jurisdiction).
7.2 Ownership Disputes

Sometimes ownership of an Account or site is disputed between third parties, such as a business and its employees, or a web designer and a client. We try not to get involved in these disputes. However, we reserve the right, at any time and in our sole discretion, and without notice to you, to determine the rightful Account or site owner and to transfer an Account or site to such owner. Our decision in that respect is final. If we feel that we can’t reasonably determine the rightful owner, we reserve the right to suspend or disable an Account and its related User Content until the disputing parties reach a resolution. We also may request documentation to help determine the rightful owner, including but not limited to a government-issued photo ID, credit card invoice, or business license.

8. Billing and Payment

All paid plans must enter a valid payment account. Free accounts are not required to provide payment account information. We will immediately bill you upon any upgrade from the free plan to any paying plan.

For monthly payment plans, the Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.

For annual payment plans, the Service is billed up front for one (1) year subscription periods and is non-refundable. Your annual plan will automatically renew for successive one (1) year subscription periods, and you will be charged the applicable Fees on each annual anniversary of your purchase, unless you cancel your Account plan prior to the end of the then-current annual term. There will be no refunds or credits for partial terms of service, upgrade/downgrade refunds, or refunds for unused terms with an open account.

Certain credits may apply when you purchase an upgrade to the Service or switch from a monthly plan to an annual payment plan.

To the extent your use of the Service exceeds the usage limits provided for in your payment plan (as set forth on https://Master of Leads.ai/pricing, and including but not limited to the usage categories of monthly visits, CDN bandwidth and API requests per minute), Master of Leads reserves the right to charge you overage fees for any such excessive use, in Master of Leads sole discretion.

We reserve the right to change our fees and to institute new charges at any time (including, for clarity, for any renewal), upon notice to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by Master of Leads in our sole discretion. Your use of the Service following such notification constitutes your acceptance of any new or increased fees.

9. Privacy

Our Global Privacy Policy and EU & Swiss Privacy Policy apply to the use of the Service and such terms are hereby incorporated into and made a part of the Terms by reference. You understand that by using the Service you consent to the collection, use, and disclosure of your Personal Information and aggregated data as set forth in our Global Privacy Policy and EU & Swiss Privacy Policy, and to have your Personal Information collected, used, transferred to, and processed in Bulgaria. We cannot guarantee that unauthorized third parties will never be able to defeat our security measures. You acknowledge that you provide your information at your own risk.

10. Intellectual Property Policy

Master of Leads respects the intellectual property of others, and expects users to do the same. If you believe, in good faith, that any materials provided on or in connection with the Service infringe upon your copyright, trademark, or other intellectual property right, please review our Copyright Policy and Trademark Policy and fill out the applicable Copyright (DMCA) Takedown Form or Trademark Takedown Form or send the information detailed in the Copyright Policy to Master of Leads’s Copyright Agent at: Durden&Burton LTD, 68 Rayko Daskalov Street – 4000 PLOVDIV.

11. Confidentiality

11.1 Confidential Information‍

We (the “Discloser”) have disclosed or may disclose proprietary or non-public business, technical, financial, or other information (“Confidential Information”) to you (the “Recipient”). Our Confidential Information expressly includes non-public information regarding features, functionality, and performance of the Services, including security and reliability related information.
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Both you and Master of Leads agree to use the Confidential Information of the other only to perform the obligations and/or exercise the rights in these Terms. Confidential Information must be protected and respected.
11.2 Obligations‍

The Recipient will use the Discloser’s Confidential Information only for the purpose of evaluating whether or not to use (or continue to use) the Services. The Recipient will not disclose the Discloser’s Confidential Information to parties other than the Recipient’s employees, contractors, affiliates, agents, or professional advisors (“Representatives”) who need to know it and who have a legal obligation to keep it confidential. The Recipient will ensure that its Representatives are subject to no less restrictive confidentiality obligations than those herein. Notwithstanding the foregoing, the Recipient may disclose the Discloser’s Confidential Information: (a) if directed by Discloser; or (b) to the extent required by applicable legal process, provided that the Recipient uses commercially reasonable efforts to (i) promptly notify the Discloser in advance, to the extent permitted by law, and (ii) comply with the Discloser’s reasonable requests regarding its efforts to oppose the disclosure. The obligations set forth herein will survive for so long as these Terms are in effect between the parties and for five years thereafter.

12. Disclaimer of Warranties and Limitation of Liability

YOUR SOLE REMEDY AGAINST US FOR DISSATISFACTION WITH THE SERVICE OR ANY Master of Leads IP IS TO STOP USING THE SERVICE OR ANY SUCH WEBLOW IP. IN NO EVENT SHALL WE OR OUR AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE SERVICE OR THE Master of Leads IP, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE OR OUR AFFILIATES ARE ADVISED ON THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Master of Leads ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF Master of Leads IP; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICE; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL INFORMATION, INCLUDING PERSONAL INFORMATION OR FINANCIAL INFORMATION, STORED THEREIN; (IV) ANY ERRORS, MISTAKES, LOSSES, DAMAGE OR UNAUTHORIZED ACCESS RESULTING FROM THE USE OF THIRD PARTY APPLICATIONS BY YOU, BY YOUR END USERS, OR BY Master of Leads ON YOUR BEHALF; (V) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE; (VI) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE BY ANY THIRD PARTY; (VII) ANY ERRORS OR OMISSIONS IN ANY Master of Leads IP OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY Master of Leads IP POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; AND/OR (VIII) USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY. IN NO EVENT SHALL Master of Leads , ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS RELATED TO THIS AGREEMENT IN AN AMOUNT EXCEEDING $100.

THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF Master of Leads HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND WILL APPLY REGARDLESS OF THE SUCCESS OR EFFECTIVENESS OF OTHER REMEDIES.

SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

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13. Indemnification

You agree to indemnify, defend, and hold harmless Master of Leads (including its Affiliates and its and their members, officers, directors, managers, employees, agents, successors, and permitted assigns) from and against any third-party claims, demands, proceedings, losses, liabilities, and all related costs and expenses, including without limitation reasonable attorneys’ fees (collectively, “Losses”), arising from or relating to (a) your use of the Service, including but not limited to your User Content, your E-Commerce Activities, and any claims by, on behalf of or against your End Users); (b) your violation or breach of these Terms or any obligations, representations, or warranties under this Agreement; (c) your violation or breach of any applicable laws, rules, or regulations or the rights or good name of any third party; (d) any claims from or by tax authorities in any country in relation to your E-Commerce Activities, including without limitation your sales to individual consumers (including distance sales) and other operations for which Master of Leads may be held jointly and severally liable.
Basically…

As we have no oversight of what you publish using our platform, if someone brings a claim against Master of Leads related to your content or your use of the Service, you are obligated to pay for the cost of defending such claims and any losses or damages Master of Leads incurs.

14. Changes to the Service

Master of Leads is constantly innovating and finding ways to provide our users with new features and services. Therefore, we may, without prior notice, change the Service, add features, stop providing the Service or features of the Service to you or to users generally, or create usage limits for the Service. We may permanently or temporarily terminate, downgrade, suspend, or prohibit your access to the Service without prior notice and liability for any or no reason, including if, in our sole determination, you violate any provision of this Agreement. You may discontinue or terminate your use of the Service at any time.
Basically…

Master of Leads reserves the right to update, change, or terminate the Service and/or your access to it for any reason in our sole discretion.

15. Amendments, Notification Procedures,
and Updates to the Agreement

We reserve the right, in our sole discretion, to modify, update, or change these Terms from time to time (such modified Terms, the « Updated Terms »), so we encourage you to review this page periodically. Notwithstanding, when we change the Agreement in a material manner, we will update the “Last Modified” date at the top of this page and use reasonable efforts to provide you with reasonable advance notice before the Updated Terms become effective. Master of Leads may provide such notifications, whether the notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on the Service, as determined by Master of Leads in our sole discretion. We reserve the right to determine the form and means of providing notifications to our users, provided that you may opt out of certain means of notification by contacting us at contact@Master of Leads.ai. You may be required to click-to-accept or otherwise agree to these Updated Terms, but in any event your continued use or access of the Service after the effective date of the Updated Terms (or engaging in such other conduct as we may reasonably specify) constitutes your agreement to the Updated Terms. Therefore, you should review these Terms and any Updated Terms before using the Service. Updated Terms will be effective as of the date specified in the “Last Modified” date at the top of this page, and will apply to your use of the Service from that point forward. The previous Terms (or Updated Terms) will govern any disputes arising before the effective date of the applicable Updated Terms. If you do not agree to these Terms or any future Updated Terms, you may not use or access (and must discontinue any use or access to) the Service. Master of Leads is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.

16. Dispute resolution

16.1 INFORMAL NEGOTIATIONS.

To expedite resolution and reduce the cost of any dispute, controversy or claim related to this Agreement (“Dispute”), you agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations will commence upon your written notice to Master of Leads. Your address for any notices under the Agreement is your billing address, with an email copy to the email address you have provided to Master of Leads. Master of Leads address for such notices is Durden&Burton LTD, 398 11th St., Floor 2, San Francisco, CA 94103.
16.2 BINDING ARBITRATION.

If you and Master of Leads are unable to resolve a Dispute through informal negotiations, all claims arising from use of the Service (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party will be final and binding on the other. YOU UNDERSTAND THAT IF EITHER PARTY ELECTS TO ARBITRATE, NEITHER PARTY WILL HAVE THE RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL. The arbitration will be commenced and conducted under the Commercial Arbitration Rules (the “AAA Rules”) of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation will be governed by the AAA Rules (and, where appropriate, limited by the AAA Consumer Rules). If your claim for damages does not exceed $10,000, Master of Leads will pay all such fees unless the arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). The arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except as otherwise provided in this Agreement, you and Master of Leads may litigate in court to compel arbitration, stay proceeding pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
16.3 EXCEPTIONS TO ALTERNATIVE DISPUTE RESOLUTION.

Each party retains the right to bring an individual action in small claims court or to seek injunctive or other equitable relief on an individual basis in a federal or state court located in Bulgaria with respect to any dispute related to the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property or proprietary rights.
16.4 LOCATION OF ARBITRATION.

Arbitration will take place in Plovdiv Bulgaria. You and Master of Leads agree that for any Dispute not subject to arbitration (other than claims proceeding in any small claims court), or where no election to arbitrate has been made. Bulgaria have exclusive jurisdiction and you and Master of Leads agree to submit to the personal jurisdiction of such courts.

17. Economic Sanctions

You may not use the Service if you are a resident of a country embargoed by Bulgaria, or are a foreign person or entity blocked or denied by Bulgaria government. By using the Service, you represent and warrant that you (i) are not located or residing in any country or territory subject to comprehensive EU sanctions (currently Cuba, Crimea, Iran, North Korea, Donetsk People’s Republic, Luhansk People’s Republic, and Syria); (ii) are not listed on any Europe list of prohibited or restricted parties, such as OFAC’s Specially Designated Nationals and Persons List, or otherwise subject to EU sanctions that would prohibit your access to or use of the Service; and (iii) shall not use or allow access by any of your customers or potential customers (if applicable) to the Service in any manner that may cause Master of Leads to violate EU export controls and sanctions. We reserve the right to restrict or block your access, or access by any of your End Users, to the Service and/or to terminate the Agreement at any time without notice if we determine, at our sole discretion, that such access may cause a violation or create unacceptable risk to us under export controls or sanctions.

18. Miscellaneous

18.1 Assignment

Neither you nor Master of Leads may assign, transfer, or sublicense this Agreement or any of its rights or obligations hereunder, whether by operation of law or otherwise, without the other party’s prior written consent (not to be unreasonably withheld); provided, however, that Master of Leads may assign the Agreement in its discretion (including applicable Order Forms) to an Affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.
18.2 Governing law, international use, and users

The Agreement will be governed by and construed in accordance with the internal laws of the State of California, without regard to its conflicts of law provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in Plovdiv, Bulgaria, and waive any objection to such jurisdiction or venue.

The Service is controlled and operated from its facilities in Bulgaria. Although the Service may be accessible worldwide, we make no representation that the Service or the materials on the Service are appropriate or available for use in locations outside Bulgaria, and accessing the Service from territories where its use is illegal is prohibited. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable Europe and local laws and regulations, including but not limited to export and import regulations. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in Bulgaria.
18.3 Entire agreement/severability

The Agreement represents the entire agreement between you and us with respect to the subject matter addressed herein and supersedes all prior to contemporaneous agreements or understandings, written or oral. The Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and lawful assigns.
18.4 No waiver

Any failure by us to enforce or exercise any provisions of the Terms shall not constitute a waiver of that right or provision. Our failure to act with respect to a breach by you or others does not waive our rights to act with respect to subsequent or similar breaches.
18.5 Attorneys’ and accountants’ fees, remedies

In any action to enforce the Term, the prevailing party shall be entitled to attorneys’ and accountants’ fees and costs.

You agree that Master of Leads’s remedy at law for any actual or threatened breach of this Agreement would be inadequate and that Master of Leads shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that Master of Leads may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys’ fees.

No right or remedy of Master of Leads shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys’ fees, and expenses.

No instance of waiver by Master of Leads of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future, or other waiver.

CONDITIONS

1.1 Introduction

Thank you for visiting the websites and associated domains of www.Master of Leads.com (collectively, the “Sites”) and/or using Master of Leads software-as-a-service platform and the products, services, and features we make available to you as part of the platform (collectively, the “Service”). Master of Leads is the world’s leading ai powered customer relation manager. To learn more about how Master of Leads works, visit Master of Leads Website. To learn more about Master of Leads’s brand, including tone of voice, audiences, and messaging, visit our official brand guidelines. These Terms of Service (“Terms ») govern your access to and use of Master of Leads Sites and Service. We’ve tried to keep the Terms as straightforward as possible, for example, by explaining some of the key concepts below in plain English to aid in your understanding (see the sidebar notes that all start with « Basically… »), but please note those explanations are not legally binding. If you have any comments or questions about these Terms, please email us and let us know.

1.2 Applicable Terms

BY INDICATING YOUR ACCEPTANCE OF THIS AGREEMENT OR ACCESSING OR USING THE Master of Leads SERVICE OR ANY RELATED Master of Leads OFFERINGS, YOU ARE ACCEPTING ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE SERVICE OR ANY RELATED Master of Leads OFFERINGS. BY ENTERING INTO THIS AGREEMENT, EACH PARTY HEREBY REPRESENTS AND WARRANTS THAT IT HAS THE FULL RIGHT, POWER, AND AUTHORITY TO ENTER INTO AND PERFORM THIS AGREEMENT, AND THIS AGREEMENT IS A VALID AND BINDING OBLIGATION ON SUCH PARTY. IF YOU ARE USING OR ACCESSING THE SERVICE OR ANY RELATED Master of Leads OFFERINGS AS AN EMPLOYEE, CONTRACTOR, OR AGENT OF A CORPORATION, PARTNERSHIP OR SIMILAR ENTITY, THEN YOU MUST BE AUTHORIZED TO SIGN FOR AND BIND SUCH ENTITY IN ORDER TO ACCEPT THE TERMS OF THIS AGREEMENT, AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO DO SO AND SHALL BE LIABLE TO Master of Leads FOR ANY VIOLATIONS UNDER THE AGREEMENT BY YOU OR SUCH ENTITY. THE RIGHTS GRANTED UNDER THIS AGREEMENT ARE EXPRESSLY CONDITIONED UPON ACCEPTANCE BY SUCH AUTHORIZED PERSONNEL. SECTION 17 OF THESE TERMS CONTAINS PROVISIONS THAT SHALL GOVERN ANY CLAIMS THAT THE PARTIES MAY HAVE AGAINST EACH OTHER, INCLUDING WITHOUT LIMITATION A MANDATORY ARBITRATION PROVISION. 1.3 Who is Who The Sites and the Service are provided by Durden&Burton LTD, a Bulgarian corporation located at 68 Rayko Daskalov Street – 4000 PLOVDIV (inclusive of our Affiliates, collectively referred to as “Master of Leads”, “we”, “us”, or “our”).

2. Your Account

2.1 Eligibility The Service is available only for individuals aged 13 years or older or the digital age of consent in your country, if older. If you are age 13 or older but under the age of 18, or the legal age of majority where you reside (if that jurisdiction has an older age of majority), then you agree to review these Terms with your parent or guardian to make sure that both you and your parent or guardian understand these Terms and you agree to have your parent or guardian review and accept these Terms on your behalf. If you are a parent or guardian and are agreeing to these Terms for the benefit of a child over the age of 13 (or the digital age of consent in your country, if older), then you agree to accept full responsibility for that child’s use of the Service, including all financial charges and legal liability that they may incur. We may, in our sole discretion, refuse to offer the Service to any person or entity and change the eligibility criteria for using the Service at any time. The right to access the Service is revoked where these Terms or use of the Service is prohibited or to the extent any offer, sale, or provision of the Service conflicts with any applicable law, rule or regulation. Basically… You must be at least 13 years old (and have your parent’s permission if you are under 18) to use Master of Leads.If you use Master of Leads on behalf of your business, you are representing that you are authorized to agree to these Term on its behalf.

2.2 Signing Up To access and use the Service, you must register for an account with Master of Leads (“Account”). To complete your Account registration, you agree to provide us with complete and accurate information and to keep that information current so that we can communicate with you about your Account. We may need to send you notices about important updates (like changes to these Terms or our Privacy Policy), or to inform you of legal inquiries we receive about your use of the Service so you can make informed choices in response. We encourage you to provide your own (or your company’s) contact and billing details, including your valid, current email address, as we may use it to identify and determine the actual and true owner of the Account and/or User Content (as defined below). Master of Leads reserves the right to reclaim usernames on behalf of businesses or individuals that hold legal claim or trademark to those usernames. Basically… You need to sign up for an Account to use Master of Leads. Choose a plan that works for you or for your company (if you’re authorized to act on their behalf). If you set up an account through another service like Google, it’s OK for us to use your information as provided by that service.We may send you occasional emails about Master of Leads updates or your account.

2.3 Primary Email Address You acknowledge that Master of Leads will use the email address you provide upon creating an Account or as updated by you from time to time as the primary method for communication with you (“Primary Email Address”). You must monitor the Primary Email Address you provide to Master of Leads and your Primary Email Address must be capable of both sending and receiving messages. Your email communications with Master of Leads can only be authenticated if they come from your Primary Email Address.

2.4 Your Responsibility for Your Account Please safeguard your Account and make sure others don’t have access to your passwords and/or other authentication credentials (e.g., your Primary Email Address). You are responsible for taking all steps to ensure that no unauthorized person shall have access to your Account or Primary Email Address. If anyone other than yourself accesses your Account, they may perform any actions available to you and make changes to your Account and User Content. You agree that Master of Leads shall have no liability for any loss or damage resulting from your failure to maintain the security of your Account information. You agree to immediately notify us of any unauthorized use of your Account or password. If we believe your Account has been compromised, we may suspend or disable it until such time that the matter has been resolved.

2.5 Disputes If there is a dispute about Account or User Content ownership, we reserve the right to determine ownership based on our reasonable judgment in our sole discretion, whether or not an independent investigation has been conducted. However, if we cannot make such a determination, we reserve the right to not intervene in the dispute, suspend any Account(s) involved in the dispute, and/or take down User Content until the parties disputing such ownership reach a resolution, without liability to you or to any other party. We may request documentation (e.g. government-issued ID, trademark certification) that may assist us in determining ownership. Below is a non-exhaustive set of factors we will consider when determining proper ownership: 2.5.1 Master of Leads will consider the owner of an Account as the person or entity who has access to the Primary Email Address for such Account.

2.5.2 Master of Leads will consider the owner of User Content as the person or entity who has access to the Primary Email Address for the Account under which such User Content was created.

2.5.3 For Accounts that have paid any Fees (as defined in Section 8) for any use of the Service, Master of Leads may consider the owner of such Account and/or User Content created thereunder to be the person or entity whose billing details were used to pay such Fees.

2.5.4 Notwithstanding the foregoing, if Master of Leads deems that the circumstances justify, Master of Leads shall have the exclusive right to adjudicate the ownership dispute of an Account and/or User Content in its sole discretion based on any information in its possession, including the factors set forth above.

3. Your User Content

3.1 Uploading User Content If you have a Master of Leads Account, the Service may allow you to, among other things, publish or upload content to the Internet, including, but not limited to, website templates, blog or forum posts, images, photos, and videos. Any content you submit, post, display, or otherwise make available on or via the Service, including all Intellectual Property Rights (defined below) therein, is referred to as your “User Content.” To the maximum extent permitted by law, you agree to be fully responsible for the User Content that you create or submit to the Service and you further agree not to use the Service to create or submit any User Content that does not comply with the Agreement, including, but not limited to, Master of Leads Acceptable Use Policy. Please note that any website templates submitted to Master of Leads must comply with the Template Submission Guidelines. For the purposes of this Agreement, “Intellectual Property Rights” means all patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals, and extensions thereof, under the laws of any state, country, territory, or other jurisdiction. Basically… You are solely responsible for the content you publish using Master of Leads, and by publishing any content you are confirming that the content does not violate these Terms, including our Acceptable Use Policy. Please follow our rules and don’t do anything illegal with our platform, and keep in mind that what you publish may be publicly available online.

3.2 Rights you Grant You retain ownership of your User Content. However, in order to provide the Service to you and others we need certain rights from you, as more fully described below. You alone are responsible for any of your User Content that may be lost or unrecoverable through your use of the Service. Accordingly, we encourage you to archive your User Content regularly and frequently. We have no obligation to store, maintain, or provide you a copy of your User Content. Basically… When you upload content to Master of Leads, you will still own it, but we require your authorization to use it in certain ways to provide, improve, protect, and promote the Service. For example, when you upload a photo, you also are authorizing us to save it and display it on your site. We also have the limited right to feature your sites and content solely to promote Master of Leads, which you may opt out of.

3.3 License to Master of Leads By providing User Content to the Service, you grant Master of Leads (including our third party hosting providers acting on our behalf) a non-exclusive, royalty-free, transferable, sub-licensable, worldwide right and license to use, modify, reproduce, display, and distribute your User Content on the Service for the limited purposes of operating and providing the Service to you (“User Content License”). You understand and agree that the Service is a public platform and other users may search for, see, use, and/or re-post any User Content that you make publicly available on the Internet via the Service.

3.4 Featuring your User Content and Marks Notwithstanding the above, in our discretion, Master of Leads may choose to feature your User Content and/or your name, trade names, trademarks, logos, and other similarly identifying indicia included on your User Content (collectively, “Marks”). You hereby grant us, a non-exclusive, revocable, royalty free, worldwide right and license to display or otherwise use your published User Content or Marks for the limited purpose of Master of Leads marketing and promotional activities (e.g., we may feature your User Content or Marks on our website in our customer lists or social media accounts, etc.). You agree to waive any claims against us relating to any moral rights, artists’ rights, or any other similar rights worldwide that you may have in or to your User Content or Marks and any right of inspection or approval of any such use. All goodwill related to the use of your Marks by Master of Leads will inure to the benefit of the owner of such Marks. This Section does not affect any rights you may have under applicable data protection laws. For clarity, you can revoke the licenses to Master of Leads to use and display your User Content and/or Marks by emailing us at contact@Master of Leads.ai to notify us.

3.5 Removal of User Content by You You may remove your User Content from and discontinue your use of the Service at any time. You must remove your User Content if you no longer have the rights required by these Terms.

3.6 Removal of User Content by Master of Leads If any of your User Content (1) breaches the terms of this Agreement, including but not limited to the Acceptable Use Policy, or (2) causes or may cause harm to Master of Leads, our users, or third parties, we reserve the right to limit, remove, or otherwise disable some or all of such User Content in our sole discretion. We will use reasonable efforts to notify you prior to taking any such action unless we reasonably believe that doing so would: (a) breach the law or the direction of a legal enforcement authority, or would otherwise risk legal liability for Master of Leads; (b) compromise the integrity or operation of the Service; or (c) cause harm to any user, other third party, or Master of Leads.

4. Your Responsibilities

4.1 Rights to User Content You represent and warrant that you own or otherwise have obtained and shall maintain all necessary licenses, authorizations, rights, approvals, and permissions necessary to enter into and perform your obligations or exercise your rights hereunder, including without limitation the rights to display your User Content in the manner set forth in this Agreement. You represent and warrant that your User Content, and any use of your User Content by Master of Leads as authorized under this Agreement, will not infringe, misappropriate, or otherwise violate the Intellectual Property Rights or other rights of any third party.

4.2 Compliance with Applicable Law You represent and warrant that your use of the Service, including your User Content, shall comply with all applicable laws, rules, and regulations, including without limitation applicable privacy and data protection laws and applicable export or import controls, regulations, and sanctions.

4.3 Compliance with our Acceptable Use Policy You represent and warrant that your use of the Service, including any User Content you create or publish via the Service shall comply with our Acceptable Use Policy.

4.4 End Users Roles. For the purposes of this Agreement, Master of Leads is acting as a “service provider” to you, and you are a “customer” of the Service, regardless of whether you pay fees to obtain the Service. Any natural persons accessing or using your User Content are deemed your “End Users.” You agree that Master of Leads does not have a direct relationship with any of your End Users and Master of Leads is not responsible for how you process or otherwise handle any End User information. You acknowledge and agree that you are solely responsible for (1) providing any required notices and (2) obtaining all End User consents required under applicable data protection and marketing laws. Applicable laws. You may have additional obligations under local law other than those described in these Terms, particularly if you or your End Users are located outside of Bulgaria. Such obligations may be more restrictive than these Terms. Use of the Service does not ensure compliance with such laws, nor is Master of Leads responsible for your compliance with such laws. Security safeguards. You will use all reasonable efforts to protect information collected from End Users via your use of the Service, including any personal information obtained from unauthorized access or use of your Account. You are solely responsible for configuring and implementing security controls to properly manage and secure your website cookies, website headers, DNS configurations, and subdomains, as well all similarly related web attributes. In the event you discover that any End User information collected by you has been breached, compromised, or inadvertently exposed to non-authorized third parties, you shall notify Master of Leads promptly of such a breach or exposure including the root cause, remediation steps, and compensating controls to ensure such a breach does not occur in the future. Security notification. You are responsible for providing any applicable notices to your End Users, third parties, or authorities under any applicable data breach notification statutes and related laws. You acknowledge and agree that you are solely responsible for any losses, personal injury, or property damage to End Users arising from or relating to your use of the Service.

As set forth above, you acknowledge and agree that you are solely responsible for providing any required notices and obtaining all required consents from End Users in connection with your use of the Service. Your notice and consent must be compliant with all applicable data protection and security laws and regulations. Without limiting the foregoing, before collecting or using any End User information, you must provide adequate notice of the End User information you collect, how it will be used and/or shared, and obtain any necessary consents required under the applicable data protection laws and regulations. You agree to comply with all applicable data protection laws and regulations (including those applying to personal information) in connection with your access and use of the Services. You will respond to any End Users wishing to exercise their privacy rights, under the applicable law, as it relates to any information collected via your use of the Services. For example, if End Users located in certain jurisdictions may exercise a “right to be forgotten” (or “erasure”) to the information you have collected about them, you shall comply with their request as required by applicable law. For clarity, you (or, the “data controller”) are directly responsible for the End User information you instruct Master of Leads to process when you use the Service, including any information you instruct a third-party application (made available via the Service), to process. Master of Leads is not a data controller of End User information and is not responsible for responding to End Users on your behalf. To the extent Master of Leads receives a request from an End User or authority about your use of the Service, Master of Leads will notify you in compliance with or as permitted by law. To the extent that Master of Leads processes personal information of your End Users, Master of Leads does so as a “data processor” or “service provider” under applicable data protection law. If applicable, Master of Leads shall process your End Users’ personal information in accordance with our Data Processing Addendum, which is hereby incorporated by reference. ‍Notice. You agree to provide and adhere to a privacy policy for your use of the Service that: (i) complies with all applicable laws, rules, and regulations, (ii) is conspicuously displayed to all End Users, and (iii) clearly and accurately describes to End Users what information you collect (such as login information, contact form data, cookies, etc.) and how you use and share such information (including for marketing and advertising) with Master of Leads and other third parties.

4.5 Use of Software To the extent you access or use any downloadable software components related to the Service (“Software”), such access or use shall be governed by the terms of the license agreement that accompanies the Software or is posted with the Software on the Sites where the Software can be accessed; however, if no such license agreement is made available, we grant you a limited, revocable, worldwide, royalty-free, non-assignable, non-sublicensable, and non-exclusive license to use the object code of such Software for your personal, noncommercial use in accordance with these Terms. In the event of any inconsistency between these Terms and any license agreement, the license agreement shall govern in relation to the Software. You may not decompile, reverse engineer, or otherwise attempt to discover the source code of the Software. You do not have the right to sublicense the Service, download or modify any portion of the Service, or resell the Service. If you violate the Terms, we reserve the right to terminate your access to the Service without notice. The Software may automatically update from time to time. These updates are designed to improve, enhance, and further develop the software and may take the form of bug fixes, enhanced functions, new software modules, and completely new versions. You agree to receive such updates (and permit us to deliver these to you with or without your knowledge) as part of your use of the Software.

5. Third-Party Services, Master of Leads E-Commerce, User Content

5.1 Third-Party Services The Service may integrate with various third party services and applications (collectively, “Third-Party Services”) that may make their content, products, or services available to you. Examples of Third-Party Services include certain domain name registration services, social media platforms, E-Commerce Payment Processors (as defined below), and other integrations or extensions, stock images and email service subscriptions for sale via the Service and other integration partners and service providers. These Third-Party Services may have their own terms and policies, and your use of them will be governed by those terms and policies. Any information that a Third-Party Service collects, stores and processes from you or your Account will be subject to such Third-Party Service’s terms of service, privacy notice, or similar terms, and will not be subject to our Privacy Policy or Data Processing Addendum. Therefore, please evaluate and ensure you trust each Third-Party Service prior to connecting Your Site to its services. Each Third-Party Service is solely responsible for providing all support, maintenance and technical assistance to you with respect to their services (including their interoperation with your Account and User Content). When using Third-Party Services, your security is your responsibility. We don’t control Third-Party Services, and we’re not liable for Third-Party Services or for any transaction you may enter into with them, or for what they do. We may receive a revenue share from Third-Party Services that we recommend to you or that you otherwise engage via the Service. You agree that we may, at any time and in our sole discretion, and without any notice to you, suspend, disable access to, or remove any Third-Party Services and Master of Leads shall not be liable for any losses, damages, or liabilities stemming from such suspension, disabling or removal, including without limitation for any loss of profits, revenue, data, goodwill or other intangible losses, or business disruption, costs or expenses you may incur or otherwise experience as a result (except where prohibited by applicable law).

5.2 User Content; No Responsibility of Master of Leads To the extent permitted by law, you acknowledge and agree that Master of Leads is not undertaking and assumes no responsibility, obligation or liability relating to User Content that you or any other user or third party posts or sends via the Service. Master of Leads, its successors, assigns, employees, agents, directors, officers, and stockholders (i) do not undertake or assume any duty to monitor the Service for inappropriate or unlawful content and (ii) assume and shall have no responsibility or liability which may arise from your or any other user’s User Content, including, but not limited to, third-party claims for defamation, libel, slander, infringement, invasion of privacy and publicity rights, obscenity, pornography, profanity, fraud, or misrepresentation. You agree that you are solely responsible for your User Content and the consequences of posting or publishing it, and that Master of Leads is only acting as a passive conduit and service provider for the online distribution and publication of your User Content. Notwithstanding the foregoing, Master of Leads reserves the right to take down User Content at any time in our sole discretion. For the avoidance of doubt, we have not reviewed, and cannot review, all of the User Content published to or made available through the Service by our users or anyone else. We are not responsible for and do not necessarily hold the opinions expressed by our customers, users, content contributors, and third parties; such opinions and other statements are theirs alone, not opinions of Master of Leads. User Content created by users or third parties is the sole responsibility of such users or third parties and its accuracy and completeness are not endorsed or guaranteed. You may find certain User Content offensive, indecent, or objectionable; includes technical inaccuracies, typographical mistakes, or other errors; or violates or infringes the privacy, publicity rights, intellectual property rights, or other proprietary rights of third parties. We do not endorse any User Content or represent that any User Content is accurate, useful, or not harmful.

5.3 Links We may provide links to third-party websites. We do not recommend or endorse the content of any third-party website. We are not responsible for the content of linked third-party websites and we do not make any representations or warranties regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such website. You expressly release us from any and all liability arising from your use of any third-party website.

6. What We Own

6.1 Master of Leads IP Except for your User Content, all materials on or inherent to the Service, including the mini-applications that allow integrations with other applications and services (“Recipes”), the Service itself, and all Intellectual Property Rights contained therein or related thereto, including text, graphics, user and visual interfaces, photographs, trademarks, logos, sounds, music, artwork, applications, computer code and associated documentation (collectively, “Master of Leads IP”), including but not limited to the design, structure, arrangement, and “look and feel” of Master of Leads IP, is owned by or licensed to us and our licensors and is protected by copyright, trademark, and other Intellectual Property Rights and laws. Other than as provided herein, Master of Leads does not grant to you or any user any license, express or implied, to Master of Leads IP. Except as expressly provided in the Agreement, no part of the Service or Master of Leads IP may be copied, reproduced, sold, republished, transmitted, displayed, reposted, or otherwise distributed for public or commercial purposes. Subject to the terms and conditions of this Agreement, Master of Leads provides you with a non-exclusive, revocable license to use the Service, including the Recipes, as expressly permitted by the features and functionality of the Service and the terms of this Agreement. Master of Leads may terminate this license at any time for any reason or no reason. Basically… Unless otherwise noted, information published on this site constitutes copyrighted works of Master of Leads or our licensors. Third-party information, such as data accessed through a service on Master of Leads, is subject to the copyrights of those third-party systems.

6.2 Feedback We welcome your feedback, ideas or suggestions (collectively, “Feedback”), but you agree that we may use your non-confidential Feedback without any restriction or obligation to you, even after this Agreement is terminated. This Section does not limit or affect any rights you may have under applicable data protection laws. Basically… Any feedback sent to Master of Leads is owned by Master of Leads and can be used or distributed by Master of Leads in any manner and without cost.

6.3 Beta Services From time to time, Master of Leads may, in our sole discretion, invite you to use, on a trial basis, pre-release or beta features that are in development and not yet available to all customers (“Beta Services”). Beta Services are not part of the Service, and your use of any Beta Services is entirely optional at your election. Beta Services may be subject to additional terms and conditions, which Master of Leads will provide to you prior to your use of the Beta Services. Such Beta Services and all associated conversations and materials relating thereto will be considered Master of Leads IP and subject to this Agreement. Without limiting the generality of the foregoing, you agree that you will not make any public statements or otherwise disclose your participation in the Beta Services without Master of Leads prior written consent. Master of Leads makes no representations or warranties as to how the Beta Services will function. Master of Leads may discontinue the Beta Services at any time in its sole discretion. Master of Leads will have no liability for any harm or damage arising out of or in connection with a Beta Service. The Beta Services may not work in the same way as a final version. Master of Leads may change or not release a final or commercial version of a Beta Service in our sole discretion.

7. Our Rights

7.1 Important Things We Can Do We reserve these rights, which we may exercise at any time and in our sole discretion, and without liability or notice to you (except where prohibited by applicable law): (a) we may change parts or all of the Service and its functionality; (b) we may suspend or discontinue parts or all of the Service; (c) we may terminate, suspend, restrict or disable your access to or use of parts or all of the Service; (d) we may terminate, suspend, restrict or disable access to your Account or parts, some of, or all of your User Content; and (e) we may change our eligibility criteria to use the Service (and if such eligibility criteria changes are prohibited by law where you live, we may revoke your right to use the Service in that jurisdiction).

7.2 Ownership Disputes Sometimes ownership of an Account or site is disputed between third parties, such as a business and its employees, or a web designer and a client. We try not to get involved in these disputes. However, we reserve the right, at any time and in our sole discretion, and without notice to you, to determine the rightful Account or site owner and to transfer an Account or site to such owner. Our decision in that respect is final. If we feel that we can’t reasonably determine the rightful owner, we reserve the right to suspend or disable an Account and its related User Content until the disputing parties reach a resolution. We also may request documentation to help determine the rightful owner, including but not limited to a government-issued photo ID, credit card invoice, or business license.

8. Billing and Payment

Users of the Service may be required to provide their credit card details to Master of Leads or the payment service provider retained by Master of Leads (the “PSP”). Users will be responsible for paying all applicable fees related to their use of the Service (the “Fees”). You are solely responsible for all federal, state, and local taxes, including sales, use, VAT, or similar transaction taxes imposed on your paid subscription to the Service, unless you provide Master of Leads with a valid tax exemption certificate (“Taxes”). All Taxes payable by you will be separately stated and exclusive of the Fees. Notwithstanding the foregoing, you will have no liability for taxes that are statutorily imposed on Master of Leads, including taxes or fees based on Master of Leads net or gross income. All paid plans must enter a valid payment account. Free accounts are not required to provide payment account information. We will immediately bill you upon any upgrade from the free plan to any paying plan. For monthly payment plans, the Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. For annual payment plans, the Service is billed up front for one (1) year subscription periods and is non-refundable. Your annual plan will automatically renew for successive one (1) year subscription periods, and you will be charged the applicable Fees on each annual anniversary of your purchase, unless you cancel your Account plan prior to the end of the then-current annual term. There will be no refunds or credits for partial terms of service, upgrade/downgrade refunds, or refunds for unused terms with an open account. Certain credits may apply when you purchase an upgrade to the Service or switch from a monthly plan to an annual payment plan. To the extent your use of the Service exceeds the usage limits provided for in your payment plan (as set forth on https://Master of Leads.ai/pricing, and including but not limited to the usage categories of monthly visits, CDN bandwidth and API requests per minute), Master of Leads reserves the right to charge you overage fees for any such excessive use, in Master of Leads sole discretion. We reserve the right to change our fees and to institute new charges at any time (including, for clarity, for any renewal), upon notice to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by Master of Leads in our sole discretion. Your use of the Service following such notification constitutes your acceptance of any new or increased fees.

9. Privacy Our Global Privacy Policy and EU & Swiss Privacy Policy

apply to the use of the Service and such terms are hereby incorporated into and made a part of the Terms by reference. You understand that by using the Service you consent to the collection, use, and disclosure of your Personal Information and aggregated data as set forth in our Global Privacy Policy and EU & Swiss Privacy Policy, and to have your Personal Information collected, used, transferred to, and processed in Bulgaria. We cannot guarantee that unauthorized third parties will never be able to defeat our security measures. You acknowledge that you provide your information at your own risk.

10. Intellectual Property Policy

11. Confidentiality

11.1 Confidential Information‍ We (the “Discloser”) have disclosed or may disclose proprietary or non-public business, technical, financial, or other information (“Confidential Information”) to you (the “Recipient”). Our Confidential Information expressly includes non-public information regarding features, functionality, and performance of the Services, including security and reliability related information. Basically… Both you and Master of Leads agree to use the Confidential Information of the other only to perform the obligations and/or exercise the rights in these Terms. Confidential Information must be protected and respected.

11.2 Obligations‍ The Recipient will use the Discloser’s Confidential Information only for the purpose of evaluating whether or not to use (or continue to use) the Services. The Recipient will not disclose the Discloser’s Confidential Information to parties other than the Recipient’s employees, contractors, affiliates, agents, or professional advisors (“Representatives”) who need to know it and who have a legal obligation to keep it confidential. The Recipient will ensure that its Representatives are subject to no less restrictive confidentiality obligations than those herein. Notwithstanding the foregoing, the Recipient may disclose the Discloser’s Confidential Information: (a) if directed by Discloser; or (b) to the extent required by applicable legal process, provided that the Recipient uses commercially reasonable efforts to (i) promptly notify the Discloser in advance, to the extent permitted by law, and (ii) comply with the Discloser’s reasonable requests regarding its efforts to oppose the disclosure. The obligations set forth herein will survive for so long as these Terms are in effect between the parties and for five years thereafter.

12. Disclaimer of Warranties and Limitation of Liability

THE SERVICE AND ALL Master of Leads IP ARE PROVIDED ON AN « AS IS » AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, CURRENTNESS, FREEDOM FROM INTERRUPTION, VIRUSES OR OTHER DEFECT, AND NON-INFRINGEMENT. YOUR SOLE REMEDY AGAINST US FOR DISSATISFACTION WITH THE SERVICE OR ANY Master of Leads IP IS TO STOP USING THE SERVICE OR ANY SUCH WEBLOW IP. IN NO EVENT SHALL WE OR OUR AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE SERVICE OR THE Master of Leads IP, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE OR OUR AFFILIATES ARE ADVISED ON THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Master of Leads ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF Master of Leads IP; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICE; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL INFORMATION, INCLUDING PERSONAL INFORMATION OR FINANCIAL INFORMATION, STORED THEREIN; (IV) ANY ERRORS, MISTAKES, LOSSES, DAMAGE OR UNAUTHORIZED ACCESS RESULTING FROM THE USE OF THIRD PARTY APPLICATIONS BY YOU, BY YOUR END USERS, OR BY Master of Leads ON YOUR BEHALF; (V) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE; (VI) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE BY ANY THIRD PARTY; (VII) ANY ERRORS OR OMISSIONS IN ANY Master of Leads IP OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY Master of Leads IP POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; AND/OR (VIII) USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY. IN NO EVENT SHALL Master of Leads , ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS RELATED TO THIS AGREEMENT IN AN AMOUNT EXCEEDING $100. THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF Master of Leads HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND WILL APPLY REGARDLESS OF THE SUCCESS OR EFFECTIVENESS OF OTHER REMEDIES. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. ‍

13. Indemnification

14. Changes to the Service

15. Amendments, Notification Procedures, and Updates to the Agreement

16. Dispute resolution

16.1 INFORMAL NEGOTIATIONS. To expedite resolution and reduce the cost of any dispute, controversy or claim related to this Agreement (“Dispute”), you agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations will commence upon your written notice to Master of Leads. Your address for any notices under the Agreement is your billing address, with an email copy to the email address you have provided to Master of Leads. Master of Leads address for such notices is Durden&Burton LTD, 398 11th St., Floor 2, San Francisco, CA 94103.

16.2 BINDING ARBITRATION. If you and Master of Leads are unable to resolve a Dispute through informal negotiations, all claims arising from use of the Service (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party will be final and binding on the other. YOU UNDERSTAND THAT IF EITHER PARTY ELECTS TO ARBITRATE, NEITHER PARTY WILL HAVE THE RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL. The arbitration will be commenced and conducted under the Commercial Arbitration Rules (the “AAA Rules”) of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation will be governed by the AAA Rules (and, where appropriate, limited by the AAA Consumer Rules). If your claim for damages does not exceed $10,000, Master of Leads will pay all such fees unless the arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). The arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except as otherwise provided in this Agreement, you and Master of Leads may litigate in court to compel arbitration, stay proceeding pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

16.3 EXCEPTIONS TO ALTERNATIVE DISPUTE RESOLUTION. Each party retains the right to bring an individual action in small claims court or to seek injunctive or other equitable relief on an individual basis in a federal or state court located in Bulgaria with respect to any dispute related to the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property or proprietary rights.

16.4 LOCATION OF ARBITRATION. Arbitration will take place in Plovdiv Bulgaria. You and Master of Leads agree that for any Dispute not subject to arbitration (other than claims proceeding in any small claims court), or where no election to arbitrate has been made. Bulgaria have exclusive jurisdiction and you and Master of Leads agree to submit to the personal jurisdiction of such courts.

17. Economic Sanctions

18. Miscellaneous

18.1 Assignment Neither you nor Master of Leads may assign, transfer, or sublicense this Agreement or any of its rights or obligations hereunder, whether by operation of law or otherwise, without the other party’s prior written consent (not to be unreasonably withheld); provided, however, that Master of Leads may assign the Agreement in its discretion (including applicable Order Forms) to an Affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

18.2 Governing law, international use, and users The Agreement will be governed by and construed in accordance with the internal laws of the State of California, without regard to its conflicts of law provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in Plovdiv, Bulgaria, and waive any objection to such jurisdiction or venue. The Service is controlled and operated from its facilities in Bulgaria. Although the Service may be accessible worldwide, we make no representation that the Service or the materials on the Service are appropriate or available for use in locations outside Bulgaria, and accessing the Service from territories where its use is illegal is prohibited. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable Europe and local laws and regulations, including but not limited to export and import regulations. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in Bulgaria.

18.3 Entire agreement/severability The Agreement represents the entire agreement between you and us with respect to the subject matter addressed herein and supersedes all prior to contemporaneous agreements or understandings, written or oral. The Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and lawful assigns. 18.4 No waiver Any failure by us to enforce or exercise any provisions of the Terms shall not constitute a waiver of that right or provision. Our failure to act with respect to a breach by you or others does not waive our rights to act with respect to subsequent or similar breaches. 18.5 Attorneys’ and accountants’ fees, remedies In any action to enforce the Term, the prevailing party shall be entitled to attorneys’ and accountants’ fees and costs. You agree that Master of Leads’s remedy at law for any actual or threatened breach of this Agreement would be inadequate and that Master of Leads shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that Master of Leads may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys’ fees. No right or remedy of Master of Leads shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys’ fees, and expenses. No instance of waiver by Master of Leads of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future, or other waiver.

Terms

1. Welcome to Master of Leads!

2. Your Account

3. Your User Content

4. Your Responsibilities

5. Third-Party Services, Master of Leads E-Commerce, User Content

6. What We Own

7. Our Rights

8. Billing and Payment

9. Privacy

10. Intellectual Property Policy

11. Confidentiality

12. Disclaimer of Warranties and Limitation of Liability

13. Indemnification

14. Changes to the Service

15. Amendments, Notification Procedures,and Updates to the Agreement

16. Dispute resolution

17. Economic Sanctions

18. Miscellaneous

CONDITIONS

1.1 Introduction

2. Your Account

3. Your User Content

4. Your Responsibilities

5. Third-Party Services, Master of Leads E-Commerce, User Content

6. What We Own

7. Our Rights

8. Billing and Payment

9. Privacy Our Global Privacy Policy and EU & Swiss Privacy Policy

10. Intellectual Property Policy

11. Confidentiality

12. Disclaimer of Warranties and Limitation of Liability

13. Indemnification

14. Changes to the Service

15. Amendments, Notification Procedures, and Updates to the Agreement

16. Dispute resolution

17. Economic Sanctions

18. Miscellaneous

15. Amendments, Notification Procedures,
and Updates to the Agreement